ORTIZ LLANA, Axel Jonathan; ZAPANA RUIZ, Jorge Arturo; MENESES CLAUDIO, Brian Andreé. Quality of service and citizen satisfaction in a Lima district municipality. Southern perspective / Perspectiva austral, [S. l.], v. 1, p. 17, 2023. DOI: 10.56294/pa202317. Disponível em: https://pa.ageditor.ar/index.php/pa/article/view/16. Acesso em: 13 oct. 2025.